What are your delivery times?
We deliver weekly on Thursday's between 2pm-6pm
What if my address falls outside your delivery areas?
Please contact us as delivery may be possible to your address.
How does the food arrive?
Your food will arrive chilled in a silver cardboard box. The components of item will be clearly labelled.
Does my order come with instructions?
Yes, each order will contain specific easy to follow heating/assembly instructions. Should you have any issues there is a phone number to call for assistance.
Do I need to be home to receive my order?
No, you can leave us a note as to where to leave your order and it will stay chilled for 2-3 hours after delivery.
I have a food allergy, how do I know if the food is safe for me to consume?
If any of the 14 major food allergens are present they will be noted either on the food item or instruction sheet.
What do I do with the packaging?
All our packaging is recyclable, reusable or compostable.
What happens if I'm not happy with my order?
In the unlikely event that our items are not up to standard please contact the team and we will be happy to discuss a refund.